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Privacy Policy 


At Essential Staff, your privacy is our priority. We are committed to protecting the personal information of our clients, caregivers, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect the following types of personal information:

  • Contact details: Name, email address, phone number, mailing address
  • Employment data: Resume, certifications, work history, references
  • Health-related information: Only when necessary for staffing or care coordination
  • Usage data: IP address, browser type, pages visited, time spent on site

We collect this information through:

  • Online forms (e.g., job applications, contact forms)
  • Email or phone communication
  • Cookies and analytics tools

2. How We Use Your Information

We use your personal data to:

  • Match caregivers with appropriate clients
  • Respond to inquiries and provide customer support
  • Improve our website and services
  • Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

3. Consent and Transparency

By using our website or submitting information, you consent to our collection and use practices. You may withdraw consent at any time by contacting us at info@essentialstaff.ca.

We strive to be transparent. If we change how we use your data, we’ll update this policy and notify you when appropriate.

4. Data Sharing and Disclosure

We may share your information with:

  • Service providers: Background check agencies, payroll processors, IT support
  • Healthcare partners: When coordinating care with your consent
  • Legal authorities: If required by law or to protect our rights

All third parties are contractually obligated to protect your data.

5. Data Security

We implement industry-standard safeguards including:

  • SSL encryption for data transmission
  • Secure servers and firewalls
  • Role-based access controls

Despite our efforts, no system is 100% secure. We encourage users to take precautions when sharing sensitive information.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or deletions
  • Withdraw consent
  • File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us at [privacy@essentialstaff.ca].

7. Cookies and Tracking

We use cookies to:

  • Analyze site traffic
  • Improve user experience
  • Remember preferences

You can disable cookies in your browser settings, but some features may not function properly.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. We recommend reviewing their policies before sharing personal data.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors.

10. Contact Us

If you have questions or concerns about this policy, reach out to:

Essential Staff: 

Address: 50 Carrie Crescent, St Thomas, ON N5R 6C1, Ontario, Canada 

Phone: +1 647-749-8189

Email: info@essentialstaff.ca