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Based in St. Thomas, placing staff across Ontario

Home care you can trust, across Ontario

PSWs, nurses and caregivers who are police-checked, reference-checked and certified. Care confirmed within 24 to 48 hours.

  • Police-checked
  • Two references
  • Certification verified

Call 647-749-8189, any time, day or night.

A caregiver in navy scrubs holds an older woman's hands as they smile at each other in a sunlit living room.
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  • Police-checked before placement
  • Two professional references on file
  • Certification verified
  • Emergency cover, 24 hours a day, 7 days a week
  • We bill your insurer directly

How it works

From your first call to care in 24 to 48 hours

  1. A woman at her kitchen table makes a phone call, with a notebook, laptop and tea beside her.
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    Call or book online

    Tell us who needs care and when. We reply the same day.

  2. A care coordinator with a tablet talks with an older man and his son on their sofa.
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    Free care assessment

    We listen, then match you with the right caregiver or staff.

  3. An older woman smiles as she welcomes a caregiver at the front door of her brick home.
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    Care begins in 24 to 48 hours

    Your PSW, nurse or caregiver is confirmed and ready.

Who we help

Care at home, and staff for your facility

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For facilities

Shifts covered, credentials checked.

PSWs, RPNs and RNs placed within 24 hours for long-term care, retirement homes, hospitals and community care. One coordinator, one phone number, emergency cover around the clock.

Roles
PSW, RPN, RN
Response
Placed within 24 hours
Settings
Long-term care, retirement homes, hospitals, community care
You receive
Credentialed staff, one coordinator, emergency cover 24/7
Terms
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Our services

Services at a glance

A personal support worker helps an older man stand up from his chair, with a walker beside him.
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Personal support workers

Help with bathing, dressing, moving safely and daily routines.

About PSW care
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Nurses (RNs and RPNs)

Clinical care at home, and nursing shifts for facilities.

About nursing care
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Caregivers

Companionship, meals and errands, so daily life feels easier.

About caregivers

Specialty care

Dementia and Alzheimer's care, respite, recovery after surgery, and support for children with disabilities.

About dementia care

Our vetting promise

Nobody we would not trust in our own family's home

Every PSW, RPN and RN we place has passed a police check, provided two professional references, and had their certification verified. We do not place anyone we would not trust in our own family's home.

  1. 1. Police check

    Completed before anyone is placed with a family or facility.

    [confirm: type of check, for example vulnerable sector check]

  2. 2. Two professional references

    We speak to two professional references and keep them on file.

  3. 3. Certification verified

    We confirm each PSW certificate and each nurse's registration before placement.

    [confirm: how and with whom certification is verified]

Essential Staff is insured and bonded. [confirm: exact insurance and bonding wording, and who performs each check]

Insurance and direct billing

We bill your insurer directly.

Essential Staff works with insurance providers across Canada and bills them directly, so there is less paperwork for you. Coverage depends on your policy, and we check it with you before care starts.

  • Auto insurance accident benefits
  • Other insurance and benefits plans. Ask us about yours.
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Proof

The numbers behind our care

  • 40+certified caregivers
  • 10+communities served
  • 24/7emergency staffing
  • 24 to 48 hto confirm care for families

What families, facilities and caregivers say

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Read our reviews on Google

Where we serve

Based in St. Thomas, placing staff across Ontario

Choose your area to see the communities we serve.

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Southwestern Ontario

Home care in Southwestern Ontario

Greater Toronto Area

  • Toronto
  • Mississauga
  • Brampton
  • Markham
  • Oakville
  • Hamilton
Home care in the Greater Toronto Area

Central Ontario

  • Barrie
  • Orillia
  • Peterborough
  • Muskoka
Home care in Central Ontario

Eastern Ontario

  • Ottawa
  • Kingston
  • Belleville
  • Cornwall
Home care in Eastern Ontario

Northern Ontario

  • Sudbury
  • North Bay
  • Sault Ste. Marie
  • Thunder Bay
  • Timmins
Home care in Northern Ontario

Cost

What does home care cost?

It depends on the hours and the type of care. We give you a clear quote after a free consultation, with no obligation.

If insurance covers part of your care, we bill your insurer directly.

Read our Ontario home care cost guide
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Free Ontario Family Home Care Guide

Plan your family's care in two minutes

Answer five quick questions. You get a simple care plan, the questions to ask any agency, and the red flags to watch for.

1. Who needs care?
2. What help is needed? Choose all that apply.
3. How often?
4. How soon?
5. How will care be paid for?

Your care plan

Suggested support
Schedule
Paying for care
Your next step

Questions to ask any agency

  • Is every worker police-checked, and how recently?
  • Do you check references and verify certification?
  • Who do I call at night or on a weekend?
  • What happens if our caregiver is sick?
  • Can we meet the caregiver before care starts?

Red flags

  • No clear answer on background checks
  • Pressure to sign a long contract before an assessment
  • No one answers the phone outside office hours
  • A different stranger at the door every visit, with no notice

Funding to look into

  • Your insurance. We bill insurers directly, and confirm what your policy covers before care starts.
  • Publicly funded home care through Ontario Health atHome. Ask your family doctor or hospital team for a referral.
  • Tax credits. Some home care costs may qualify. Check with the Canada Revenue Agency or your accountant.

Talk your plan through with us

Book a free care assessment and bring this plan. We will match you with the right person.

FAQ

Questions families and facilities ask

How fast can care start?

In most cases a caregiver is confirmed within 24 to 48 hours. For urgent needs, call us and we respond straight away.

What is the difference between a PSW and a caregiver?

A PSW provides personal care such as bathing, dressing and mobility help. A caregiver gives non-medical support such as companionship, errands and meals.

Are your staff screened?

Yes. Every placement has a police check, two references and verified certification.

How much does home care cost in Ontario?

It depends on the hours and the type of care. We give you a clear quote after a free, no-obligation consultation. Our cost guide explains what affects the price.

Read the cost guide

Do you bill insurance companies directly?

Yes. We work with insurance providers across Canada and bill them directly. Coverage depends on your policy, so we confirm what it includes with you before care begins.

Do you offer overnight and 24-hour care?

Yes, both, plus daily visits and respite care.

Can you support someone with dementia?

Yes. We place caregivers experienced in dementia and Alzheimer's care.

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How do facilities request staff?

Use the staffing request form or call. We confirm availability, then place credentialed staff, in many cases within 24 hours.

Which areas do you serve?

We are based in St. Thomas and place staff across Ontario.

All frequently asked questions

Join the team

PSWs, RPNs and RNs: work with Essential Staff

We look for people who take pride in good care. Pick shifts that fit your life, in homes and facilities across Ontario.

  • Flexible shifts
  • Home care and facility placements
  • Support from our team, 24/7
Apply now
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Ready to arrange care or fill a gap?

Call any time, or tell us what you need and we will reply today. No obligation.

647-749-8189

Arrange care for a loved one

Tell us who needs care and where. We reply today.

Request staff for your facility

Tell us the roles, shifts and location. We confirm availability today.

📞 Call Now